info@midwesthomesupply.com

Frequently Asked Questions

We want to make your experience as easy as possible. Please review our FAQ’s
below for answers to some common questions.

Frequently Asked Questions

We want to make your experience as easy as possible. Please review our FAQ’s below for answers to some common questions.

How To Find The Best Deals

The best way to find a great deal is to treasure hunt! Be sure to allow yourself enough time, as there is a lot of stuff to look through. We strive to be the lowest price anywhere! We price items and discount based on the current price when they are processed. With our huge inventory, we cannot price check as most retailers can. If you find a better price on an identical item, we will not only match that price but give our standard discount on it as well. We are confident when we say that no one will beat our deals!

While everything is already discounted, we have sales often so be sure to ask when you come in!

Return Policy

No returns or exchanges on non-defective goods. Returns and exchanges will be offered if items purchased are defective, at Manager’s discretion. You must bring the defective item, along with details of the defect, a paper or digital copy of your receipt within 30 days of the purchase date. Returns and exchanges made after 30 days from purchase will not receive a full refund or exchange. No refunds will be made without a receipt. If you are paying with cash, we recommend signing up for our loyalty program so that we may locate your transaction. 

Non-refundable and non-exchangeable items include food, Tolsen tools, third-party vendor items, items purchased with MHS cash, in-store credit, promotional items, discounted items, freebies, voucher items, or any other items not purchased with cash or card.

Rewards Program

You earn points for every purchase you make—even when you use cash. You simply enter your phone number after you checkout. You will be notified via SMS when you sign up with a link to your Loyalty activity in Cash App, and each time you reach a new reward tier. If you do not have Cash App, you will be prompted to download the app to your mobile device to view your Loyalty activity with us. If you do not use Cash App, rest assured that our system tracks your Loyalty rewards.

You earn 1 star for every $10 spent. When you obtain 25 stars, you earn a $10 discount on a future purchase. This is all automatically tracked by our system and will be linked to your phone number or card.

Can you see our inventory online?

While you can’t see our entire inventory online, we do post some items on our Facebook page. If you see an item you’re interested in, comment on the post or send us a message and we will let you know if it is still available. You can also stop by the store and ask. We are happy to help!

Our Products

Directions